Resources
Forms & Resources
Download the forms you need, read our plain-language guidance notes, and check whether your matter is eligible before you lodge.
Official Forms
Claim Forms & Documents
All forms are available in PDF format. Completed forms may be submitted online, by post, or in person. Ensure you use the most recent version of each form.
Claim Form
The primary form for lodging a civil claim. Complete all sections and attach supporting documents.
Response to Claim Form
For respondents to formally respond to a claim lodged against them.
Application for Extension of Time
Request additional time to lodge documents or respond to a claim.
Withdrawal of Claim
Formally withdraw a claim that has been lodged with the Committee.
Application for Adjournment
Request to reschedule a hearing date due to exceptional circumstances.
Statutory Declaration Template
Use this template when a statutory declaration is required to support your claim.
Always use the current version. Forms are updated periodically. Check this page before lodging to ensure you have the most recent version. Outdated forms may cause delays.
Plain-Language Guides
Guidance Notes
Our guidance notes explain every stage of the process in plain language. No legal background required.
Guide to Lodging a Claim
ClaimantsA plain-language walkthrough of the claim lodgement process, including what documents to attach and common mistakes to avoid.
Guide for Respondents
RespondentsWhat to do when you receive notice that a claim has been lodged against you. Your rights, obligations, and how to respond.
Preparing for Your Hearing
All PartiesHow to organise your evidence, what to expect on the day, and how to present your case clearly and effectively.
Understanding Your Determination
All PartiesHow to read and interpret a written determination, what the outcome means, and your options if you wish to appeal.
Representing Yourself
Self-RepresentedPractical guidance for self-represented parties. You do not need a lawyer — this guide explains how to navigate the process confidently.
Evidence and Documents
All PartiesWhat types of evidence are accepted, how to organise and present documents, and what the Committee can and cannot consider.
Before You Lodge
Eligibility Checker
Not sure if your matter qualifies? Review the criteria below. If your matter meets all of the eligible criteria and none of the ineligible criteria, you can proceed to lodge a claim.
If you are unsure, contact our office and a case officer will be happy to assist you.
Contact us for guidance✓ Your matter may be eligible if:
- Claim value up to $500,000
- Dispute involves a contract, consumer matter, property damage, or debt
- Matter has not been decided by a court
- Claim lodged within 3 years of the dispute arising
✗ Your matter is not eligible if it involves:
- Criminal matters
- Employment disputes (refer to Fair Work Commission)
- Family law matters
- Claims exceeding $500,000
Have everything you need?
Lodge your claim online, by post, or in person. Our team is here to help.